There are many different options for summertime fun. These options can range from outdoorsy things, like camping, hiking, and canoeing, or to adrenaline pumping, like roller-coasters and white water rafting. With all the different choices for summer fun, it is important to make your water park a good competitor. These are several things that can help.
First, having competitive prices is important. Group deals, family packs, and season passes can all bring groups in. The more people in the park the better. Saving money on tickets often leads guest to choosing your locations, and often will allow them to spend money in the park on food and other attractions that they might not otherwise.
Once the guests are in, it is time to wow them. Having a friendly staff great them can help them feel welcomed. It is important that the staff keeps the park clean. Janitors might be there specifically to clean, but other employees can be trained to look for spills and messes. They can also be encouraged to pick up trash that they notice. Having frequent trash cans will encourage guests to help as well. This provides an environment that helps customers feel welcomed.
Wowing the guest can also be done with the attractions. Having a variety of slides is important to keep guests excited and busy all day. Racing slides can be fun as they add a level of competition that can be repeated over and over again. Tube slides and group slides also provide variety. They can be ridden over and over again with people changing groupings to enjoy the company of all their friends and family. Slides with twists, turns, tunnels, and drops all keep guests’ excitement and adrenaline pumping. This helps them keep the excitement level high. Having a special feature, like a lazy river or wave pool, can also keep guests busy and happy.
Attractions can be more than rides. Having different foods can provide a special treat for guests of all ages. Other attractions can be fun games, picnic areas, and gift shops. Providing clean restrooms and changing areas is a definite plus. Most people would prefer not to be stuck wearing a wet swimsuit home. It gets the seats wet and is plain uncomfortable. Clean restrooms might seem like a small thing, but it definitely leaves an impression on guests.
Guests also want to know that their safety and that of their child is a priority. Having a large staff and plenty of lifeguards definitely helps customers feel safer and more relaxed. Safety is also evident in rides and structures that are well maintained. Guests remember and notice when small changes happen. These changes can be small like fixing cracked concrete or bigger like shutting a ride down for a quick safety inspection. Closed rides are annoying, but knowing that providing a safe environment is important to the company, helps customers feel comfortable coming back.
When a company takes the customer’s experience to heart and does their best to provide a clean, safe, and inviting environment, guests can feel the difference, even if they cannot pinpoint the reasoning. This keeps them happy and coming back.